Payment Terms

• For standard rate bookings made more than 30 days prior to check-in:
  • A 50% non-refundable deposit is required at the time of booking
  • The remaining 50% balance is due no later than 30 days before the check-in date
• For bookings made within 30 days of check-in:
  • 100% of the total booking amount is due at the time of reservation and is non-refundable
• For non-refundable promotional rates:
  • 100% prepayment is required at the time of booking
  • These rates are non-refundable and cannot be modified or rescheduled

Cancellation Policy

• All payments made are non-refundable, regardless of the reason for cancellation
• If a standard booking is cancelled more than 30 days before arrival, the 50% deposit will be forfeited
• If cancelled within 30 days of arrival, or after full payment, 100% of the amount is non-refundable
• Promotional and discounted rates with full prepayment are strictly non-refundable under any circumstances

Date Adjustment Policy (Standard Rates Only)

Bookings made with a 50% deposit may be rescheduled under the following conditions:

• The request must be submitted no later than 30 days prior to the original check-in date
• The new dates must fall within the same calendar month as the original check-in date
• Date changes are subject to availability at the time of the request
• The number of nights must remain the same or be increased
• The remaining 50% balance will be recalculated according to the updated dates and applicable rates

No rescheduling is allowed within 30 days prior to arrival. Any such request will be treated as a cancellation with no refund or credit.

No-Show Policy

Failure to check in on the reserved date will result in 100% charge of the booking with no refund.